REPORT

IDC: The Voice of the Analysts IMPROVING SECURITY OPERATIONS CENTER PROCESSES THROUGH ADVANCED TECHNOLOGIES

This IDC study features key insights from the frontlines of the Security Operations Center, surveying 356 IT security managers, security analysts, and security service practitioners.

In surveying 350+ internal and managed security service provider (MSSP) security analysts and managers, the report finds that security analysts are becoming less productive due to widespread “alert fatigue” resulting in ignored alerts, increased stress, and fear of missing incidents. To improve job satisfaction and effectiveness, the report also revealed the top activities analysts felt would be best to automate, to better secure their Security Operations Centers (SOCs). From false positives to ignored alerts, this report uncovers the challenges of securing the enterprise and highlights the key areas of automation that can help security practitioners be more effective in the SOC.

For more information, download the full study.